Q: 
A: Online payments are via paypal which is not only convenient, its quick and probably the most secure method of payment over the internet. Payment by cheque is also accepted, after the funds have cleared orders will be dispached.

Q: JEWELLERY SPECIFICATION
A: All items are handmade to order so all designs can be tailored to your requirements after placing your order I will contact you within 24hrs to discuss colour requirements etc.

Q: POSTAGE AND SHIPPING
A: As all items are made to order please allow up to 4 weeks for delivery although if time is an issue please do contact me and I will do my best to get it to you as quickly as possible. I will send an email to you prior to dispach. All items are tissue wrapped and boxed and then repackaged to ensure save delivery. Uk delivery is free, and is sent by recorded delivery and will need to be signed for. Please contact me for international postage rates before placing an order.

Q: REFUNDS
A: Items will only be refunded if returned in their original condition, boxed and with in 10 days of dispatch. Items returned without prior notification however will not be refunded so please contact me before posting.

Q: JEWELLERY CARE
A: Due to the nature of silver and silver plated items they will if left in the air slowly tarnish over time.
To keep items at there best before your big day try to avoid handling too much and keep the item boxed in tissue paper and away from any moisture. Spray hairspray and perfume before adding your jewellery or tiara. For small items the best way to keep them looking there best is to occasionaly clean them with either a silver cloth or a jewellery cleaner which small pots are readily available in most supermarkets. However never put real pearl in these as due to there delicate nature it will ruin them (I have tried it thinking a few seconds won't hurt, it does.) For larger items(tiaras) I do offer a cleaning service please email me for details.